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For inquiries and questions about our hotel,
please do not hesitate to contact us.

FAQ

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If you have any questions about our hotel, please do not hesitate to contact us.
When put in your informations, please use Japanese or English.
※Please make sure that you will fill in the sections marked in red.
※If you are reservation guest, please write down your reservation name and reservation number in this Content of inquiry form certainly.

Full name

Familiy Name :
Name :

Country

Mobile Phone Number

※Please put in country code before your telephone number certainly.

Email address

※We will reply using ~@tsuruga.com, so please set to receive our mail on your mail system.

Content of inquiry



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Since we cannot guarantee a maximum response time to customer inquiries,
your understanding and patience is appreciated. If the matter is more urgent, please contact us by phone.
All personal customer information will only be used to help process inquiries and strictly kept within our company.