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For inquiries and questions about our hotel,
please do not hesitate to contact us.

FAQ

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If you have any questions about our hotel, please do not hesitate to contact us.
When put in your informations, please use Japanese or English.
* Please make sure that you will fill in the sections marked * in red.
* If you are reservation guest, please write down your reservation name and reservation number in this Content of inquiry form certainly.

Full name

Familiy Name :
Name :

Country

Mobile Phone Number

* Please put in country code before your telephone number certainly.
Email address

* We will reply using ～@tsuruga.com, so please set to receive our mail on your mail system.
Content of inquiry

* If you would like to take the shuttle bus, please make a reservation 3 days in advance before your check-in date.
* Please fill in the following questions if you are staying guest in our hotel.

Please confirm the content you entered

Since we cannot guarantee a maximum response time to customer inquiries,
your understanding and patience is appreciated. If the matter is more urgent, please contact us by phone.
All personal customer information will only be used to help process inquiries and strictly kept within our company.